PRIVACY POLICY

Update on the Processing of Personal Data

We would like to inform you that for the “company” the protection of our customers’ personal data is of paramount importance. For this reason we take the appropriate measures to protect the personal data we process and to ensure that the processing of personal data is always carried out in accordance with the obligations set by the legal framework, both by the company itself and by third parties who process personal data on behalf of the company.

 

What is the GDPR?

The General Data Protection Regulation (GDPR) is the new regulatory framework of the European Union (EU) in this area. The object of the law is to establish the conditions for the processing of personal data, in order to protect the rights and freedoms of natural and legal persons and in particular the right to protection of personal data.
The “company” based in Agios Dimitrios, Attica, email: [email protected], tel .: 211-1114941, website: www.fashionable-zen.gr as legally represented, informs that, for the purposes of conducting its business activities, it conducts processing of personal data of its clients in accordance with the current national legislation and the European Regulation 2016/679 for the protection of natural and legal persons against the processing of personal data and for the free circulation of this data (General Regulation for Data Protection, hereinafter referred to as “the Rules”) as in force.

What categories of personal data do we process?

The personal data that you provide us, such as name, email, mobile / landline, Home Address, Profession, we process them only when we have a legal reason to do so.

What are the legal reasons for processing your personal data?

Legitimate reasons for processing your personal data are:
a) The purchase of products and consequently the fulfillment of our contractual obligations in this context.
b) The safeguarding and protection of the legitimate interests, both yours and ours. Thus, we use closed circuit television (CCTV) and security cameras in order to be able to protect the security of individuals & legal entities, materials, facilities.
c) Compliance with an obligation imposed by law, such as regulatory compliance for tax purposes.
d) The consent you provide under the specific conditions set by the legal framework, in order to receive updates on products, services, offers from the “company”.

Statement

By giving your consent you responsibly declare that you are over 16 years old. If you are under 16 years old, you can use our website only with the participation and approval of a parent or guardian.

Sending information and advertising material / company news

During your visit to our website, www.fashionable-zen.gr, you have the opportunity to fill in your email address in order to subscribe to our Newsletter.

The data collected from our sites may be used to contact you for promotional and advertising purposes, to inform you of products and offers that may be interesting to you, via email, SMS, instant messaging or telephone, if you have given your consent, sub to the specific conditions that are set by the legal framework.

Customer Satisfaction Survey

The data we collect from our websites are used for your participation in a Customer Satisfaction Survey, provided that you have given your consent, under the specific conditions set by the legal framework. The Customer Satisfaction Survey is currently conducted via electronic communication.

 

Safeguarding our legal interests and protecting persons and goods

When we use closed circuit television (CCTV) and security cameras in order to be able to protect the security of individuals & legal entities, materials, facilities.

Personalized information (profiling)

In order to provide you with the best possible experience, the personal data collected by our websites may be used to send personalized updates, provided that you have given your consent, sub to the specific conditions set by the legal framework.
Personalization based on your needs and preferences (profiling) resulting from the data we draw from your personal data,
such as profession, area of residence, etc., based on the results of the Customer Satisfaction Survey, based on the purchases you make, as well as the personalized information we receive from the Newsletters shipping automation platform (today Newsletter).

Where are your data notified?

The “company” transmits the personal data provided by individuals & legal entities to a company, which offers automation services for the purpose of sending mass emails (today Newsletter).
In addition, in the context of completing an order in our e-store, some of this data is transferred to partner companies.
Therefore, they are transported to transport companies for the transport and delivery of your goods. Transport companies may contact you for clarification and to inform you about the delivery of your products.
Finally, the data is transferred during the payment execution to payment providers (Banks). For our part, we use high security systems to prevent data leakage from malicious systems.
Finally, the data is transferred during the payment execution to payment providers (Banks). For our part, we use high security systems to prevent data leakage from malicious systems.

Storage Period

The data storage period is decided based on the following specific criteria depending on the case:
a) When processing is required by the liabilities of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require it.
b) When processing under contract, your personal data is stored for as long as is necessary for the performance of the contract and for the establishment, exercise, and / or support of legal claims under the contract.
c) For the purposes of promoting products and services (marketing activities), your personal data is kept until your consent is revoked.
This can be done by you at any time.
Withdrawal of consent shall not affect the lawfulness of the proceedings based on the consent given in the period prior to its withdrawal.
d) To revoke your consent you can appeal to the following contact details: email: [email protected] or phone 211-1114941.
e) You can also use the unsubscribe options by following (clicking) on the corresponding link, which exists in our electronic communications.

What are your rights in relation to your personal data?

Every natural or legal person whose data is processed by the “company” enjoys the following rights:

Right of access:

Under current law, you have the right of access, ie upon your request to be informed whether or not your personal data is being processed and on the other hand to receive further information about the processing, in particular about the processing carried out, the appropriate guarantees under which any transfers to a third country or international organization take place.

Right of correction:

You have the right to request the correction of your inaccurate personal data.

Right to delete:

You have the right to request the deletion of your personal data when we process it with your consent or in order to protect our legal interests. In all other cases (such as when there is a contract, obligation to process personal data imposed by law, public interest), this right is subject to certain restrictions or does not exist as the case may be.

Right to restrict processing:

You have the right to request a restriction on the processing of your personal data in the following cases:
a) when the accuracy of the personal data is disputed and until it is verified,
b) when you oppose the deletion of personal data and request instead of the deletion the restriction of their use,
c) when personal data is not needed for the purposes of processing, however you are necessary for the establishment, exercise, support of legal claims and
d) when you object to the processing and until it is verified that there are legitimate reasons that concern us and prevail over the reasons why you oppose the processing.

Right to object to processing:

You have the right to object at any time to the processing of your personal data in cases where, as described above, it is necessary for the purposes of the legitimate interests we pursue as processors, as well as to the processing for the purposes of direct marketing and consumer profiling.

Right to withdraw consent:

Finally, the “company” informs you that where the processing is based on your consent, you have the right to revoke it freely, without prejudice to the legality of the processing based on your consent, before revoking it. To revoke your consent you can use the unsubscribe options by following (clicking) on the corresponding link, which is in our electronic communications or contact the email address [email protected].
To exercise any of the above rights you can contact the Personal Data Protection Department of the “company” at the following email contact details: [email protected] or by phone 211-1114941.

Security Personal Data

The “company” implements appropriate technical and organizational measures aimed at the secure processing of personal data and the prevention of accidental loss or destruction and unauthorized and / or illegal access to them, their use, modification or disclosure. In any case, the operation of the internet and the fact that it is free to anyone does not guarantee that unauthorized third parties will never be able to violate the applicable technical and organizational measures, gaining access and possibly using personal data for unauthorized and / or illegal purposes.
Modifications to our privacy policy
This Privacy Policy is effective from the date stated at the beginning of the policy.
We may modify this Privacy Policy from time to time.

In case of modification, we post the revised version here and we will change the date of the last update in the Policy.
You should check this regularly to stay up to date with the latest policy updates.